Process & Prices

Breakdown of the project life cycle, 3 tiers of pricing and how we operate our modular pricing in line with this and how it may look in practice depending upon bespoke solutions.
September 27, 2026
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Project Timeline &Milestones:

  • The Architecture | Weeks 1-3:     Review of artifacts, operational mapping, and initial structure. Revision     1 occurs here.
  • Building the Structure | Weeks     2-4: Development of the site and drafting of frameworks. Revision 2     occurs at the end of this phase.
  • Refinement & Finish | Weeks     3-5: Finalizing content, technical SEO, and compliance checks. Final     Revision occurs here, followed by handover.
  • Handover or Partnership | Weeks     4-6: We provide the necessary training so that you are able to maintain     the work you directed and support any staff who may need to maintain this.     We’ll build our exit strategy to reflect your needs, we can continue to     provide the level of support required whilst avoiding unnecessary     expenses. Every part of the process is bespoke as with the original     proposal. This extends to annual, bi-annual, quarterly, and monthly policy     reviews depending upon the nature of the organisation and their industry     standards.

Progress Reviews &Adjustments:

  • Weekly Progress Reviews: Every 7     days we will review progress against the remaining tasks, providing a     short progress report at the end of the week.
  • Extensions: If the complexity of     a task requires more time, a 7-day extension will be added to ensure that we     can deliver on the scope of the project in a manner that is most     appropriate, not most timesaving.

ImportantLegal Notice & Terms of Engagement

To ensure a transparent and safe working relationship, please note the following regarding our services.

 

Professional Status& Scope:

We provide Operational Architecture and Compliance Support based on ad hoc researched industry best practices and my own professional experience. Please be advised that:

  • Not Legal Advice: We are not a solicitor or a legal firm. The documentation and advice we provide do not constitute "Legal Advice" as defined by protected legal functions.
  • Compliance Frameworks: My role is to provide templates, structures, and guidance based on sector-specific risks from public and readily available sources of information. These are  designed to assist you in meeting your obligations but do not replace the need     for independent legal or specialized counsel where appropriate.

Client Responsibility:

The effectiveness of the operational frameworks depends entirely on the accuracy of the information provided by the client. It is the Client’s Responsibility to:

  • Review, act upon, and implement the findings and documents provided.
  • Ensure that all staff are trained in the provided protocols.
  • Verify that the final documents  accurately reflect their real-world business practices.

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£55 / hr

Web Design & Build

Relume component library, Webflow  CMS setup, responsive breakpoints, and WCAG accessibility auditing.

Building a fast, beautiful website that looks great on all devices and is easy for everyone to use.

Branding & Assets

Vector logo refinement, typography scale, favicon  generation, and high-res asset exports.

Making sure your logo, typography, and colours look  professional and consistent.

Video Consultation

A face to face video link where we can  troubleshoot different business aspects against KPI’s to see what we can do  to help improve your businesses efficiency and effectiveness.

A facetime designed to offer occasional  or one off guidance. It keeps us open to less financially free folks. Video  Consultations are tailored into bigger projects where regular contact would  be expected and a natural part of the process.

Growth Rates:


 
 

£80 / hr

Discovery & Strategy

UX mapping, audience profiling, sitemap  architecture, and enquiry-to-booking flow design.

Mapping out how your business works so the site  actively helps you and stay organised.

Technical SEO &  Performance

Schema markup, meta-tag  optimization, heading hierarchy audits, and performance tuning.

Ensuring Google understands who  and where you are so local clients can find you.

Copywriting & Content

UX writing, sector-specific language integration,  and automated messaging workflows.

Writing clear, trusted text that sounds like you  and converts visitors into bookings.

Training & Support

Recorded walkthroughs, Webflow  Editor guidance, and post-launch implementation support.

A personal tour of your system and  a safety-net support period so you feel confident.

Protected Title Liaison

Sourcing, communicating with and preparing documents for review  and scrutiny from a sector specific professional who holds a protected title  e.g. Dr, Solicitor, Architect etc

Saving time and money by preparing for a professional meeting  leading the professional to only need offer either small adjustments or sign  off at a professional level. E.g. legal documents, contracts, waivers etc

Specialist Rates:


 
 

£105 / hr

Governance &  Compliance

Data flow reviews, drafting  DPIA/ROPA, GDPR governance, safety protocols, and custom Terms of Service.

Creating vital paperwork, consent  templates, and safety frameworks to keep you compliant.

Software Build & Integrations

No-code software setups, bespoke web portal builds,  CRM/payment links, and staff app integrations.

Building customised back-office software and  integrations tailored to your daily operations.

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ExampleProjects

Technical Tier

Estimated Investment  Range

Project Scope

Included Example  Features

Core

£500 – £2,200

Small startups & early-stage  ventures needing a clear, quick, professional presence.

• One to three page build

• Light template customization

• Basic SEO page headers

• Mobile optimization

Growth

£1,900 – £5,000

Established small to medium enterprises looking to  drive growth, support bookings & build credibility.

• Four to 8 page build with customized forms &  interactions

• Interaction design

• Full site SEO

• Data flow review

• Standard compliance manuals

Specialist

£5,200 – £10,000+

Regulated firms & businesses  needing bespoke digital + operational support.

• Bespoke ecommerce store with  integrations

• Safety protocol drafting &  data governance frameworks

• Custom staff training matrix

• Onsite visit with full workflow  audit

• Personal app build & 3rd  party professional liaison

 

ServiceModules by Pay Category

Everyproject is calculated using a transparent modular approach, billed according tothe specific rate category required for each task.

Technical Hourly  Rate

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Liability &Insurance:

Wemaintain Professional Indemnity Insurance up to £250,000 to cover the scope ofmy consulting work. However, we cannot be held liable for any regulatoryactions, legal disputes, or operational failures arising from the client’sfailure to implement or maintain the provided frameworks, or for any changesmade to the business model after the project handover.

Glossary:

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COSHH

Control of Substances Hazardous to Health

The law that requires employers to control substances that are hazardous  to health, such as chemicals, fumes, or dust.

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DPIA

Data Protection  Impact Assessment

A process to help  identify and minimize the data protection risks of a project or business  process.

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GDPR

General Data Protection Regulation

The core legal framework that sets guidelines for the collection and  processing of personal information from individuals in the UK and EU.

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IPC

Infection Prevention  and Control

Evidence-based  practices used to prevent the spread of infections in workplace environments  (common in clinical or close-contact services).

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JSON-LD

JavaScript Object Notation for Linked Data

A specialized code format used to help search engines (like Google)  understand exactly what your business does and where you are located.

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Protected Title

N/A

A professional title  that is restricted by law to those who have specific qualifications or  registrations (e.g., Solicitor, Doctor, Architect). We do not provide advice  within these specific areas.

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ROPA

Record of Processing Activities

A written record of all the ways your business handles personal data,  which is a requirement under UK GDPR for most organizations.

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SME

Small and  Medium-sized Enterprise

Businesses that  maintain revenues, assets, or a number of employees below a certain threshold  (typically up to 250 employees in the UK).

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UX

User Experience

The process of designing a website so that it is easy to navigate,  logical, and provides a positive interaction for your customers.

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WCAG

Web Content  Accessibility Guidelines

A set of  international standards used to ensure websites are usable by people with  disabilities (such as visual or hearing impairments).

 

ScopeExclusions

Standardprojects exclude the following unless explicitly scoped as custom moduleadditions:

  • Extensive copywriting or full     brand creation from scratch (Core tier)
  • Comprehensive data-governance     manuals or custom software apps (Core & Growth tiers)
  • Multi-location or multi-brand     site rollouts (Growth tier)
  • Formal legal advice or legal     representation
  • Long-term ongoing operational     management (unless on a separate retainer)

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ImportantLegal Notice & Terms of Engagement

To maintaina clear working relationship, please note the terms regarding our consultancy:

1.Professional Status & Scope

We provideOperational Architecture and Compliance Support based on researched industrybest practices and professional experience.

  • Not Legal Advice: We are not a solicitor or a     legal firm. Documentation and advice provided do not constitute formal     legal advice.
  • Compliance Frameworks: Guidance, structures, and     templates are provided from public sources to help meet your obligations,     but do not replace independent legal counsel if required.